Valet, Parking & Transportation Services FAQ - Frequently Asked Questions and Answers

Our staff is well-trained, and they’ll make sure each person is safe as they go to and from your venue. We can also guide you on how to implement and then monitor and enforce staffed pay-to-park stations, traffic directions, and automatic parking machines.

We carry the most extensive insurance in our industry. Our company has the most up-to-date and all-inclusive insurance coverage available to the event parking industry, and we’ll always list you on our policy.

We provide complimentary estimates and site visits, and evaluations for a nominal fee.

Our hourly rates fluctuate depending on the service provided, location of service, number of guests, number of hours, and date of event. Holiday rates when busy are a little higher than summer events when it is slower for us because often during the busy season, our team will reach overtime and we always compensate for this with 1.5X pay. Valet service cost in Texas breaks down each of those factors.

All our drivers are fully screened, and background checked. We screen each of our team members and train them thoroughly so you can be sure that each person using your parking lot will be safe and comfortable.

Yes, our uniform is black polos and black golf shorts in the summer. In the winter we wear black dress pants, black jackets with black polos underneath.

We send over a 50% deposit request. If it is a new location, we set time for one of our managers to meet onsite to come up with a plan on how to manage the event. A few days prior to the event we send the client our leads name and number.

We will show up ready to work with signs, tickets, a valet box, and traffic cones if needed. The team will greet the guests politely and professionally.

If the event is cancelled there is no cancellation fee if cancelled a week prior to your event. Anything less then a week we keep the deposit to compensate our team for their time.

Two events are rarely alike, so the event valet parking needs to be tailored accordingly. That’s why we visit each new site and take the time to learn each client’s needs. This helps us to devise a plan that covers all eventualities.

Not at a host paid event. You are the customer, not your guests, and event valet can be run with no tipping at all so nobody is put in that position at the curb.

Hotels and restaurants work differently, because there the guest is the one paying. How much to tip a valet covers both situations.